The second-hand marketplace Users Express Anger About Sizing Modifications
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has altered its size classifications for women's and children's garments without notifying all users about the change.
Online Platforms Reaction
Many shoppers and sellers are posting online saying Vinted listings now show a different size category than originally posted due to the recalibration.
The company said the updated approach better aligns with similar services.
The platform has recommended to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the measurements included one number and one letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L used to be a 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Necessary Adjustments
Another shopper, based in Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.
Service Background
The app has more than 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: last year, the service retracted a modification to its shipping options following member complaints.
